Privacy Policy

Effective Date: September 1, 2025

At ThrvNow and Character Chums, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase our books, or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information you provide: Name, email address, billing/shipping address, and payment details when you purchase products, sign up for a newsletter, or contact us.

  • Automatic Information: Like most websites, we use cookies and analytics tools (e.g., Squarespace, Google Analytics) to collect information about how you use our site (such as pages visited, device type, and IP address).

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders.

  • Respond to your questions or requests.

  • Send newsletters or updates (only if you’ve opted in).

  • Improve our website, books, and services.

  • We will never sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information only in limited ways:

  • Service Providers: We use trusted third-party companies (such as Squarespace, Stripe, PayPal, shipping services, and email providers) to run parts of our business. They only receive the information needed to perform their services.

  • Legal Requirements: We may disclose information if required by law.

4. Cookies & Tracking

Our website uses cookies to make your browsing experience better and to understand how visitors use our site. You can turn off cookies in your browser settings, but some site features may not work properly.

6. Data Security

We take reasonable steps to protect your information, including encryption and secure servers. However, no method of online transmission or storage is 100% secure, so we cannot guarantee absolute security.

7. Children’s Privacy

We are committed to protecting children’s privacy. Our site and books are created for parents, educators, and caregivers. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will show when it was last updated.

9. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

  • ThrvNow

  • Email: customerservice@characterchums.com

  • Address: Alachua Florida

5. Your Rights

Depending on where you live, you may have rights over your personal data, including the right to:

  • Access or update the information we hold about you.

  • Request that we delete your information.

  • Opt out of marketing emails at any time by clicking “unsubscribe” at the bottom of our messages.